QUESTION 1 Pumza is sitting in the foyer of a big company. She is waiting to be called into theboardroom for


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Pumza is sitting in the foyer of a big company. She is waiting to be called into theboardroom for a job interview. Her mind is filled with all the possible questions shecould be asked and all the things she should say about herself. She knows that shewill be interviewed by two people and wonders what they will be like. She breathesdeeply to calm her nerves, sits up straight and waits. The door to the boardroom opensand someone calls her name, she takes another deep breath, stands up and walkstowards the door.1.1 Explain the importance of effective communication,(10)1.2 Describe how Pumza can use the following to communicate effectively in thisscenario.(20)1. Body movements2. Facial expressions3. Eye contact4. Gestures5. Speech​


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