Read the Petrie Electronics Case on p. 366. Information systems development projects are said to fail if they are late,


Read the Petrie Electronics Case on p. 366. Information systems development projects are said to fail if they are late, go over budget, or do not contain all of the functionality they were designed to have. Is the customer loyalty program a failure? Justify your answer. If not, how can failure be prevented? Is it important to avert failure? Why or why not?


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